AI, BUSINESS & HUMAN POTENTIAL
I believe AI will change how businesses and municipalities discover opportunities, develop services, and build relationships. The starting point is the knowledge already inside your people.
MY VIEW ON AI
AI can help organize information and explore ideas. Your people supply the context and judgment needed to assess the output.
An experienced salesperson or business owner can use AI to research, learn, and develop tools around the work they understand. I see an opportunity for individuals and smaller businesses to put more of their expertise into action.
A useful solution in one person’s workspace could become a resource for the wider team. That means deciding what to share, who can access it, and how the people contributing their knowledge benefit.
Customer conversations and interviews can reveal recurring needs and complementary capabilities. AI can help surface those patterns; people make the introduction, build trust, and follow through.
FROM THE WORK
Searching catalogs and preparing quotes led me to Photo-to-Order: applying AI-assisted product identification and catalog matching to a task I knew firsthand.
Explore The Supply Guy →
My industry interviews explore the needs behind the work. In my Engineering Management Institute appearance, I discuss AI, procurement, and technology adoption in infrastructure.
Listen to the conversation →APPLY IT TO YOUR BUSINESS
Research the customer, organize what you already know, and draft discovery questions for a salesperson to check.
Explore team development →Map delivery steps, responsibilities, and exceptions into a draft your operations team can evaluate.
Explore program development →Summarize interviews, identify recurring questions, and prepare follow-up drafts for the person who owns the relationship.
Explore customer engagement →AI IN VIDEO PROCUREMENT
In Bidcurement, AI helps organize recorded vendor interviews and responses around the buyer’s requirements. The Toledo pilot combined that comparison with vendor verification to give the buyer clearer decision information.
Explore the Toledo video procurement example →EXPERIENCE GUIDES THE WORK
Bring a recurring task your team would like to improve.
Discuss Your Business